
Service Concept
Adhere to the customer as the center, to solve customer problems in the first place
Magnetic North Technology has set up a number of service centers around the world to listen to customers' feedback and needs, and provide customers with 7*24-hour service. For questions raised by customers, one-on-one service will be provided within one hour. Customer's peace of mind, rest assured, comfortable is our unremitting goal.
Service Hotline
Hello, thank you very much for your concern and support for us!
If you need to obtain technical support and service information for the magnetic north technology products you purchase, you can contact us through the following ways to communicate.
Warranty Description
Magnetic North Technology provides you with a variety of service methods: "telephone remote support service", "delivery service", "delivery service" and "on-site service". You can choose the right way to enjoy the service.
On-site service
The fault is more complicated. If it is invalid for our technicians to cooperate with relevant personnel of your company to remotely handle this problem, our company will arrange professional technicians to provide on-site service.
Delivery Service
After the equipment fails, send the faulty equipment to the after-sales center of Cibei Science and Technology for maintenance. (mailing address: after-sales center, room 903, building 2, baitong science park, jimei district, Xiamen.)
Shipping Service
After the equipment fails, our company can send the replacement equipment first, and you can send the faulty equipment back after receiving the replacement equipment, so as to ensure the normal operation of your vehicle.
Telephone Network Support Services
Provide remote technical support via phone/internet/email.
Service Process
Magnetic North Technology provides you with a variety of service methods: "telephone remote support service", "delivery service", "delivery service" and "on-site service". You can choose the right way to enjoy the service.
Customer Feedback
Telephone Communication
On-site treatment
Service completion
Telephone return visit